Qantas Launches Innovative Travel Management Tool for SMEs: A Deep Dive into the Business Rewards Program Benefits


Qantas has introduced a comprehensive travel management tool tailored specifically for small and medium-sized enterprises (SMEs) in Australia. This tool, integrated into the Qantas Business Rewards program, aims to simplify and optimize the travel management process for businesses.

Highlighted features include:

  • Integrated Booking Platform: This functionality empowers businesses to seamlessly book and oversee various travel components such as flights, accommodations, and car rentals through a unified platform.
  • Trip Management Capability: Offering flexibility in handling individual or comprehensive travel plans, this feature enhances the overall travel planning experience for businesses.
  • Customizable Business Travel Policies: Companies can establish and automatically apply their travel policies to bookings. This not only enhances efficiency but also provides travel managers with better visibility into booking behaviors.
  • Real-time Data Reporting and Analytics: The tool provides immediate access to detailed data reporting and analytics, facilitating the identification of trends, effective management of travel costs, and the preparation and exportation of expense reports.
  • Qantas Business Rewards Benefits Management: Users can effortlessly manage benefits from the Qantas Business Rewards program and access exclusive partner offers.

The development of this innovative tool stems from direct feedback from Qantas Business Rewards members, who expressed the need for a more streamlined approach to managing business travel, particularly as the industry rebounds to pre-COVID levels.

Following a successful trial in August, Qantas is extending this service to over 480,000 program members. Olivia Wirth, Qantas Loyalty CEO, emphasized that this initiative directly addresses the demands and costs associated with managing travel requirements, as communicated by business members.

“We’ve been listening to our Qantas Business Rewards members who have told us that making it easier to manage their business travel will add more value to the program,” said Ms. Wirth.

To encourage more businesses to leverage this new tool, Qantas is waiving the $89.50 fee to join Qantas Business Rewards until December 8, 2023.


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